Terms & Privacy

Terms of Service & Privacy Policy

Please read these terms and privacy details carefully before using Souk or registering as a seller.

01

1. Information We Collect

We may collect the following information upon registration or use of the platform:
• Full name
• Phone number
• Email address
• Business activity or product information
• Any other information voluntarily provided by the user

02

2. Use of Information

The information collected is used for the following purposes:
• Creating and managing vendor accounts
• Enabling product listing and sales through the platform
• Communicating with vendors regarding orders or updates
• Improving service quality and user experience
• Ensuring compliance with legal and regulatory requirements

03

3. Data Protection

We are committed to implementing appropriate technical and organizational measures to safeguard personal data against:
• Unauthorized access
• Unlawful alteration or disclosure
• Loss or destruction
However, absolute security of data transmitted online cannot be guaranteed.

04

4. Information Sharing

We do not sell, rent, or share personal information with third parties, except in the following cases:
• With the explicit consent of the user
• When necessary to provide services (e.g., shipping or payment providers)
• When required by law or official authorities

05

5. Cookies

The platform may use cookies to enhance user experience and analyze website usage. Users may disable cookies through browser settings, noting that this may affect certain website functionalities.

06

6. User Rights

Users have the right to:
• Access their personal data
• Request modification or correction of data
• Request deletion of their account or data, unless such deletion conflicts with legal obligations

07

7. External Links

The website may contain links to external sites. The platform assumes no responsibility for the privacy practices or content of such external websites.

08

8. Amendments to the Privacy Policy

The platform reserves the right to amend this Privacy Policy at any time. Amendments will be published on this page, and continued use of the platform constitutes implied acceptance of such amendments.

09

9. Contact Us

For any inquiries or requests regarding this Privacy Policy, please contact the platform’s administration through the official communication channels provided on the website.